Privacy policy

Privacy Policy

Beyond Protocol — Last updated: April 2026

This Privacy Policy explains how RS Digital Dept Limited (DBA Beyond Protocol) collects, uses, and protects your personal information when you visit gobeyondprotocol.com or make a purchase. By using our Website, you agree to the practices described below.

Table of contents

  • Information we collect
  • How we use your information
  • Cookies & tracking technologies
  • Third-party services
  • Relationship with Shopify
  • Email & SMS marketing
  • Data sharing & sale
  • Data retention
  • Your rights
  • Authorized agents
  • Do Not Track & Global Privacy Control
  • International data transfers
  • Data security
  • Children's privacy
  • Complaints
  • Third-party links
  • Changes to this policy
  • Contact

1. Information we collect

We collect information you provide directly to us and information collected automatically when you use our Website.

Information you provide:

  • Name, email address, phone number, and shipping/billing address when placing an order or creating an account.
  • Payment information — processed securely through our payment provider. We do not store full card details on our servers.
  • Communications you send us, including support emails and form submissions.
  • Reviews, testimonials, photos, or other content you voluntarily submit.

Information collected automatically:

  • Browser type, device type, operating system, and IP address.
  • Pages visited, time spent on pages, and referring URLs.
  • Purchase history and browsing behavior on our Website.
  • Geolocation data based on your IP address.
  • Cookie and pixel data as described in Section 3.

2. How we use your information

  • Process and fulfill your orders, including shipping and payment confirmation.
  • Manage your account and subscription, if applicable.
  • Send transactional emails such as order confirmations, shipping updates, and refund notifications.
  • Send marketing communications if you have opted in (see Section 6).
  • Improve our Website, products, and customer experience.
  • Conduct analytics, research, and trend monitoring.
  • Detect and prevent fraud or unauthorized activity.
  • Comply with applicable legal obligations and law enforcement requests.

3. Cookies & tracking technologies

We use cookies and similar tracking technologies to operate and improve our Website and to serve relevant advertising. These include:

  • Essential cookies — necessary for the Website to function, including cart and session management.
  • Analytics cookies — used to understand how visitors interact with our Website (e.g., Google Analytics).
  • Advertising cookies — used to track conversions and serve targeted ads based on your browsing behavior (e.g., Meta Pixel, TikTok Pixel).

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Website. By continuing to use our Website, you consent to our use of cookies as described above.

4. Third-party services

  • Shopify — our e-commerce platform, which handles order processing and storefront operations.
  • Meta (Facebook) — advertising and conversion tracking via the Meta Pixel.
  • TikTok — advertising and conversion tracking via the TikTok Pixel.
  • Google — analytics and advertising via Google Analytics and Google Ads.
  • Klaviyo — email and SMS marketing platform.
  • Payment processors — for secure handling of payment transactions.
  • Shipping and fulfillment providers — to deliver your orders.

Each of these providers has their own privacy policy governing their use of your data. We encourage you to review their policies directly.

5. Relationship with Shopify

Our Website is hosted and powered by Shopify. As our e-commerce platform, Shopify collects and processes certain personal information about your access to and use of our store in order to provide and improve their services. Information you submit through our Website may be transmitted to and stored by Shopify, as well as third parties that Shopify works with.

In certain cases, Shopify is independently responsible for the processing of your personal information and for responding to requests related to that processing. To learn more about how Shopify handles your data and to exercise any rights related to Shopify's processing, visit the Shopify Privacy Policy at shopify.com/legal/privacy.

6. Email & SMS marketing

If you opt in to marketing communications at checkout or via our Website, we may send you promotional emails or SMS messages about our products, offers, and updates. These communications are managed through Klaviyo.

  • You can unsubscribe from email marketing at any time by clicking the "unsubscribe" link in any email we send.
  • You can opt out of SMS messages by replying STOP to any message you receive from us.

Opting out of marketing communications does not affect transactional messages related to your orders.

7. Data sharing & sale

We do not sell your personal information in the traditional sense. However, sharing data with advertising partners such as Meta, TikTok, and Google for targeted advertising purposes may be considered a "sale" or "sharing" of personal information under certain state privacy laws (e.g., California's CCPA).

We may also share your data with:

  • Service providers who assist us in operating our business, under confidentiality obligations.
  • Legal and regulatory authorities when required by law.
  • A successor entity in connection with a merger, acquisition, or sale of our business.

To opt out of data sharing for advertising purposes, contact us at support@gobeyondprotocol.com or adjust your preferences through your browser or device settings.

8. Data retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting requirements. Order data is typically retained for a minimum of 5 years. You may request deletion of your data at any time, subject to legal obligations that require us to retain certain records.

9. Your rights

Depending on your location, you may have the right to:

  • Know what personal information we collect and how it is used.
  • Access or request a copy of the information we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your personal data.
  • Opt out of marketing communications at any time.
  • Opt out of the sale or sharing of your personal information for advertising purposes.
  • Request portability of your data in a structured, machine-readable format.
  • Withdraw consent to processing at any time.

We will not discriminate against you in any way for exercising any of these rights. To exercise any of these rights, contact us at support@gobeyondprotocol.com. We may require verification of your identity before fulfilling your request and will respond within a reasonable timeframe as required by applicable law.

10. Authorized agents

You may designate an authorized agent to submit privacy requests on your behalf. Before accepting a request from an agent, we will require proof that you have authorized them to act on your behalf, and we may also need to verify your identity directly. This requirement exists to protect your personal information from unauthorized requests.

11. Do Not Track & Global Privacy Control

If you visit our Website with the Global Privacy Control (GPC) opt-out preference signal enabled in your browser, we will treat this as a request to opt out of the sale or sharing of your personal information for the device and browser you are using. Where possible, we will also apply this opt-out to any associated account. To learn more about GPC, visit globalprivacycontrol.org.

Beyond GPC, we do not currently alter our data collection or use practices in response to other "Do Not Track" browser signals, as no universal standard exists for these signals.

12. International data transfers

Beyond Protocol is based in Hong Kong. If you access our Website from outside Hong Kong, please be aware that your information may be transferred to, stored, and processed in Hong Kong or other countries where we or our service providers operate. By using our Website, you consent to this transfer. Where applicable, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) to ensure your data is protected in accordance with applicable data protection laws.

13. Data security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. Payment information is encrypted and handled by our payment processor — we do not store full card details. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. Any transmission of information is at your own risk.

14. Children's privacy

Our Website and products are intended for adults aged 18 and older. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected data from a minor, we will delete it promptly. As of the effective date of this policy, we do not knowingly sell or share personal information of individuals under 16 years of age.

15. Complaints

If you have concerns about how we handle your personal information, please contact us at support@gobeyondprotocol.com. We will do our best to address your concern directly. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority or state attorney general's office if you believe your privacy rights have been violated.

16. Third-party links

Our Website may contain links to third-party websites. We have no control over and assume no responsibility for the content or privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

17. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our Website after any changes constitutes your acceptance of the revised policy.

18. Contact

For questions, requests, or concerns about your privacy, contact us at:

RS Digital Dept Limited (DBA Beyond Protocol) 
Email: support@gobeyondprotocol.com
312 W 2nd St, Unit #A9540 Casper, WY 82601, USA

HEALTH DISCLAIMER: Individual results may vary. The products and information on this website are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Beyond Protocol supplements are not a substitute for professional medical advice or prescribed treatment. We recommend consulting your healthcare provider before starting any new supplement regimen. These statements have not been evaluated by the Food and Drug Administration.